New printers and copiers arrive at SRU

Published by adviser, Author: Jillian Wilcox - Rocket Contributor, Date: February 19, 2015
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New printers and copiers have been recently installed campus-wide in all offices and labs.

Daniel Snyder, manager of printing and mail services, considers the new system a ‘complete campus solution.’

The new system is expected to save the university 70,000 dollars compared to the previous contract. According to Snyder, the system has better reporting capabilities, able to keep track of where copies are made, how copies are made, and the overall efficiency.

Students started off the new year with a 50 dollar balance in their printing accounts. Logging into campus computers, student printing account balances now show up in a green window in the top right-hand corner.

“The biggest change is the pin numbers,” Snyder said.

New settings require that users, such as faculty, enter individual pin numbers to monitor use. Snyder suggests all users select the two-sided printing option to save paper.

According to Snyder, the system has been working well, but every program of this size has some hiccups. So far, he said the only issue was with computers failing to remember default printer settings, but that has been resolved.

Sarah Hammond, 21, communication: emerging technology and French major, has noticed some printing problems during her time spent as a student worker in the library.

“We’ve had a few minor printing errors with our system, but our team in charge of print maintenance is pretty on point,” Hammond said. “We’re working them in and, in time, the bugs will be worked out, I think.”

Hammond said that sometimes there are paper jams in the library, but most of the errors have to do with configuration with large documents and irregular file types.

“They’re usually fixed pretty quickly. As far as the payment, I’ve heard of a few people with issues printing from their personal accounts, but it has been drastically reduced, at least from my observations from my shifts,” Hammond said.

Tim Janney, 22, senior Spanish-professional major, says he does not mind the new system.

“I don’t have a problem with it, but it seems that I’ve been burning through my printing money faster this semester,” Janney said.

Truman Wilt, 21, senior economics major, has a positive outlook on the new system.

“Generally, I like it,” Wilt said. “No issues thus far, and it was nice starting with 50 dollars. I don’t know anyone who doesn’t like it.”

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